AI delivery economics for professional services firms
AI creates capacity. Management decides who captures it.
Professional services firms are adopting AI quickly. The harder question is what happens to the time, cost and capacity AI removes from client delivery.
Maybank Advisors helps leadership teams understand those economics and redesign the operating model around them.
Your team has probably adopted AI. Your business probably hasn’t.
AI adoption is not the same as business transformation.
When AI shortens research, analysis, production or delivery, the recovered capacity can become:
- Higher margins
- More client capacity
- Faster delivery
- Better work
- New services
- Greater client value
Without an explicit operating model, much of that value simply disappears into the business.
We start with the economics.
Maybank helps professional services firms understand where AI is changing the economics of delivery, then determines how that value should be captured across margin, capacity, pricing, quality and client value.
Entry engagement
Readiness Assessment
$4,500 · Two weeks
The assessment examines:
- Delivery workflows and economics
- Current AI use and recovered capacity
- Governance and client considerations
- Highest-value opportunities for measurable improvement
Outcome
A prioritized 90-day roadmap connecting AI to delivery, capacity, margin, governance and client value.
Built from operating experience.
Maybank grew out of work inside our own operating company, Pyxl. Over roughly nine months:
- 42%
- Reduction in brief-to-first-concept time
- +13 pts
- Gross margin improvement
- +18 pts
- EBITDA margin improvement
That is the experience of one company, not a universal benchmark. It showed us why adopting AI and redesigning a professional services business around AI are two different problems.
What would be most useful?
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See how Maybank thinks about AI delivery economics, readiness, implementation and operating-model change.
Explore our approach →Compare notes with Bonnie
Talk through where AI may be changing the economics of your firm.
Email Bonnie →Maybank Advisors
Brian Winter
Co-Founder
Bonnie Winter
Co-Founder